If you have no cold water through your taps, please try the following before phoning our repair lines.
Thaw the pipe and stop cock using a hairdryer or hot water bottle – PLEASE DO NOT USE A BLOW LAMP OR HEAT GUN.
Half open the stop cock and the cold tap and heat for 5 minutes.
Turn both the tap and the stop cock on full and heat for a further 30 minutes.
If this does not fix the problem please call us at 01292 880120 during working hours.
At other times, please contact J D Thomson (Property Care Ltd) at 01655 882234.