Direct applications are always welcome. If you are currently a tenant of South Ayrshire Council as well as applying direct, you may wish to ask your local housing office about the possibility of a nomination to us through the agreement that we have in place with them.
It’s easy to apply online. What’s more using this service you can also apply to South Ayrshire Council at the same time.
You can also drop into our office to pick up an application pack, phone us on 01292 880120 or email us to ask for one to be posted to you. Irrespective of how you wish to apply, we will be delighted to assist.
Once we have received your application we aim to send you a letter confirming your points total and the size of accommodation you qualify for within 15 days.
All information on your form will be checked and we will normally visit you in your current home before an allocation is made.
We operate an open access system in which anyone who is 16 years of age or over can apply. However, given the relatively low turnover of vacant properties your prospects of being housed by us may be limited, particularly if the points you are given are low. This is especially the case if you have chosen to be considered for accommodation in Ayr, Prestwick and Troon where the demand greatly exceeds the supply.
You can download our full Allocations Policy here.
If you are unhappy with any aspect of our service, please refer to our complaints page.