lf you have a complaint or compliment, just phone us on 01292 880120 or send an email to firstname.lastname@example.org.
If you are a tenant, your Housing or Maintenance Officer will be delighted to speak with you.
This summary document also contains a form which you can also use to make a complaint if you wish:
You can find full details of our policy on complaints here:
This tells you about the external agencies you can contact if you are dissatisfied with the way we’ve dealt with your complaint.
You may also find this leaflet useful: