Frozen Pipes

19th November 2023


Your house is well insulated. We do occasionally have very cold weather though – this was the River Ayr in December 2010. So it’s best to be prepared.

If you have no cold water through your taps, please try the following before phoning our repair lines.

Thaw the pipe and stop cock using a hairdryer or hot water bottle – PLEASE DO NOT USE A BLOW LAMP OR HEAT GUN.

Half open the stop cock and the cold tap and heat for 5 minutes.

Turn both the tap and the stop cock on full and heat for a further 30 minutes.

If this does not fix the problem please call us at 01292 880120 during working hours.

At other times, please contact GasSure on 01294 468113.