Our latest recruit!

1st February 2024

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After 9 years’ service, Ruby our much loved Pet Access Advisor has decided to retire. She came to us with a wealth of customer care experience gleaned in the Cretan hospitality industry. As well as running our annual pet competitions, she was instrumental in making our latest Design Guide fully species neutral.

Following an intensive selection process, we’re pleased to announce that Jasper will be replacing her. He comes to us following an in-depth training programme with Cats Protection. He’s looking forward incorporating the ongoing review of Housing for Varying Needs into our Design Guide. He’ll focus on maintaining unfettered cat access as we design and build highly insulated and air-tight building envelopes.