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Tenants' Handbook
Information for our tenants.
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Rent Policy
How we set our rents.
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Allocations Policy
How we allocate our properties.
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Mutual Exchange Policy
What you need to know about house swaps.
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Aids & Adaptations Policy
How we assist tenants with adaptations to their home .
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Neighbour Disputes & Antisocial Behaviour Policy
How we deal with antisocial behaviour and support those affected.
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Arrears Management Policy
How we manage rent arrears.
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Succession Policy
How we deal with successions.
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Sub-Letting Policy
How we deal with sub-letting.
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Lodgers Policy
How we deal with lodgers.
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Assignations Policy
How we deal with assignations.
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Abandoned Tenancies Policy
What we do when a house is abandoned.
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Estate Management Policy
How we maintain our housing estates.
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Death of a Tenant Policy
How we deal with the death of a tenant.
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Void Management Policy
How we prepare houses for new tenants.
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Domestic Abuse Policy
How we support tenants and their households.
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